Episode 13 of ‘Banking Reinvented’ explores how banks can achieve sustainable growth by using an anchor platform.Once again, Tim Rutten is joined by Backbase Founder/CEO Jouk Pleiter, and together they discuss the key decisions leadership teams face when simplifying IT and modernizing customer journeys for growth. They emphasize the need for a unified platform to increase efficiency and improve the customer experience.Discover how banks can compete with digital-first challengers like Revolut and how they can challenge the status quo to adopt a transformative mindset in their banking operations.Curious to find out more about customer-centric banking? Follow us on LinkedIn:-> Backbase-> Jouk Pleiter-> Tim RuttenStep into the future of finance -> Check out our content hubTimestamps:(00:00) - Welcome to the ‘Banking Reinvented’ podcast(01:40) - Banking innovations in emerging markets(02:45) - Using a platform to drive growth in banking(04:20) - Leadership decisions in simplifying IT systems for growth(06:16) - The importance of agility and unified platforms in optimizing sales and service(10:02) - Balancing digital solutions and human interactions in modern banking(12:26) - How platforms like Uber and Netflix are models for banking(16:00) - The need for a paradigm shift and simplification in banking operations(20:28) - Key takeaways(23:23)- Episode wrap-up

Ver todos los episodios