Episode Synopsis "05 Why do your customers get some work done at other places?"

When do you lose the perceived value equation to a competitor? Can you spot where you’re getting beat to the punch and is it an area that you can fix easily?

Listen "05 Why do your customers get some work done at other places?"

More episodes of the podcast Automotive Service Podcast

• 06 You may think you're better, but you're not!
• 05 Why do your customers get some work done at other places?
• 04 Using “perception” to your advantage
• 03 What does “cost” actually mean to your customer?
• 02 Perception vs Reality - Why Actual Value is irrelevant
• 01 The Magic Sales Formula