Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HEREToday, Chris Cotton talks about recent customer service interactions at his businesses. He then explains his thought process of how technology can and/or should be used in these interactions, saying to be careful not to over-rely on tech. Chris then gives examples of strong customer service experiences he's had with Apple and Starlink, demonstrating how these interactions can sway customer loyalty. 00:00 Balancing Tech in Customer Relations03:50 Lifelong Android User's Laptop Experience09:23 Customer Service and Unique Offerings10:26 "Upgrading to Starlink Mini"

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