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Listen "PCF In Action: Q&A For Process Classification Users "
Episode Synopsis
APQC's John G. Tesmer, director, open standards benchmarking, and Holly Lyke-Ho-Gland, process and performance management program manager, answer questions from Process Classification Framework (PCF) users on:
Best Practices to align policy and procedures with PCF
Recommended approach for mapping metrics to PCF processes
Which organization in the company typically "owns" the deployment of the PCF?
Can we use the PCF in risk management and internal audit departments?
You can view entire Process and Performance Management Webinar: Putting the PCF into Action in the APQC Knowledge Base for free.
Best Practices to align policy and procedures with PCF
Recommended approach for mapping metrics to PCF processes
Which organization in the company typically "owns" the deployment of the PCF?
Can we use the PCF in risk management and internal audit departments?
You can view entire Process and Performance Management Webinar: Putting the PCF into Action in the APQC Knowledge Base for free.
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