ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Friction points and their impact on Summer Melt"
Episode Synopsis
It’s cruel (cruel) cruel Summer (Melt).
And a really low-hanging fruit sort of way to address it is by taking a look at the role of friction in the acceptance-to-enrollment journey for students.
Joel talks about the importance of identifying friction points within the process and shares tips on how to mitigate them from a user experience and service design perspective.
And Kristin, drawing from her UX background, stresses the significance of giving students control over the onboarding process.
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And a really low-hanging fruit sort of way to address it is by taking a look at the role of friction in the acceptance-to-enrollment journey for students.
Joel talks about the importance of identifying friction points within the process and shares tips on how to mitigate them from a user experience and service design perspective.
And Kristin, drawing from her UX background, stresses the significance of giving students control over the onboarding process.
Subscribe to Bravery’s Newsletter
Follow Kristin
Follow Joel
Follow Bravery on LinkedIn
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