Company: SpotOn Digital MediaOwners: Robyn SpotoYear Started: 2015Employees: 11-25 What do you learn from building an app used by half a million parents? For Robyn Spoto, it shaped a people-first approach to running her agency, SpotOn Digital Media. In this episode, she shares how she scaled a 30-person team without ever posting a job while avoiding burnout and staying true to her values.Key TakeawaysHow to grow a strong team culture using contractorsWhy product thinking can be your agency’s edge in scaling service deliveryHow personality testing and self-awareness create high-performing project teamsThe overlooked power of autonomy and flexibility in agency retentionWant a more clarity and control for your agency in 2026? I have three coaching spots available. Let’s see if one is right for you. Visit AnAgencyStory.com and click “Let’s Talk.”

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