Most people tense up when they hear the word feedback. Nicole and Stacie reframe it as guidance—insight that moves people forward instead of looking back. Through personal examples and practical tips, they show how consistent, growth-oriented guidance builds trust and keeps teams engaged.



What you’ll take away



Language that shifts feedback from criticism to coaching




The Situation–Behavior–Impact model for clear, neutral conversations




Why frequent, meaningful feedback drives stronger engagement




Next Step for ManagersIdentify one person to give guidance to this week using the phrase, “Can I share something that might help you grow?” Find more tools at getaltitude.org.

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