Strategic applications of ChatGPT for IT professionals, moving beyond basic chatbot functions to leverage its power in more advanced areas. They outline three key use cases: utilizing ChatGPT as an advisor to optimize business processes by identifying inefficiencies and suggesting improvements, employing it as an AI co-trainer for practicing soft skills through simulated scenarios, and using it to generate knowledgebases from unstructured documents, making information more accessible and organized. These examples demonstrate how ChatGPT can function as a valuable strategic AI partner for IT teams.

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