Have you ever given serious thought to the structure of the titles at your agency? Or have you dealt with them simply as one-off decisions with individual employees?   In this episode, Chip and Gini explore how — and why — you should be more thoughtful about how you hand out titles to employees. More important, they discuss how a mindful approach to titles can help you to retain your best employees.   Of course, there's also discussion around the problems that come from title inflation that can be quite common in small agencies.

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