In this episode, Chip and Gini address a listener's question about the opportunities for growing an agency through outbound sales. They discuss the challenges of outbound sales, particularly in a small agency environment, and highlight the importance of building relationships and a strong brand.   Both suggest that agency owners focus on networking and proactive relationship-building rather than traditional cold calling. They emphasize a multi-faceted approach to business development that includes content marketing, warm introductions, and maintaining an active online presence.   Ultimately, they advocate for a shift in mindset from outbound sales to relationship cultivation to achieve sustainable agency growth.

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