Send us a textJoin hosts Tom Morgan and Alex Baker on ACP, the Amazon Connect Podcast, for an in-depth exploration of Amazon Connect billing. This episode covers the differences between consumption-based and subscription-based billing models, delving into their respective advantages and challenges. Gain valuable insights into managing AWS billing, with a specific focus on Amazon Connect's monthly charge system and strategies for cost forecasting. Learn how to leverage cost calculators, security groups, and other tools to control expenses. Additionally, discover effective approaches for implementing AI features and the importance of flat-fee pricing in enterprise settings. Tune in to avoid unexpected costs and optimize your Amazon Connect investments through careful planning and automation.00:00 Introduction to ACP Podcast00:43 Deep Dive into Amazon Connect Billing01:36 Consumption-Based Billing Explained06:39 Subscription-Based Billing and New Features10:34 Managing Costs and Features15:22 Control and Security in Billing16:12 Managing Amazon Connect Costs18:31 Understanding the Why Behind Amazon Connect's Pricing19:01 The Role of AI and LLMs in Cost Justification21:24 Market Trends and Enterprise Preferences24:58 Challenges and Risks in Pricing Models28:15 Conclusion and Final ThoughtsFind out more about CloudInteract at cloudinteract.io.

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