Since the late 1990s, Joyce Raby has spent a career bringing technology to legal aid. While a booster and believer in technology’s potential to improve America’s legal system, her experience is tempering. “We’ve been saying for a very long time that technology was going to be the saving grace for the justice ecosystem,” she says. “I don’t think it is.” Having worked with the Legal Services Corp. and the Washington State Bar Association, she continues her legal technology trajectory as executive director of the Florida Justice Technology Center.

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