Chelsea Castle joins Erik Jacobson on 95% Content to share how Close.com is transforming their 12-year-old content strategy to build trust and affinity with the 95% of buyers not yet in market.After inheriting what she calls a "hoarded house" of content from Close's history, Chelsea has spent the past year rebuilding their content approach around two core principles: 1) treating content as a product, and 2) creating memorable, magical moments. She reveals how bringing back founder Steli Efti's content presence after years away helped put Close back on the map for many potential buyers.Here’s what you’ll learn in this episode:Close's content transformation from SEO volume to brand buildingContent as a product philosophyCreating memorable vs. forgettable contentBuilding connection before conversionLeveraging people for content distributionCustomer creator program developmentMeasuring content LinkedIn ecosystem approachThe Steli comeback series strategySeries-based content for driving actionB2B SaaS shows vs. video seriesBuilding audience relationships through episodic contentContent and brand alignmentAI's impact on content differentiationTime to Talk experimentVibe coding mini experiments–This episode is brought to you by Hatch.Hatch is a video-first content agency that creates short-form video content, video podcasts, and YouTube videos for B2B companies who want to run an efficient content engine and be seen as the #1 choice to future buyers.To learn more, go to hatch.fm

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