In this episode of 911 Delta Tethered for Life, retired dispatcher Brenda Hernandez joins Kacey and Anna to share her 20-year career journey in emergency dispatch. From working in small rural agencies to the bustling city of Dubuque, Brenda discusses the challenges and rewards of the job. She also delves into the importance of mental health and finding outlets for stress relief. Brenda's story highlights the need for supportive work environments and the power of advocating for change within the industry. Grab your headsets and join Brenda, Anna, and Kacey as they explore the world of emergency dispatch and the resilience required to thrive in the field.




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