ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 3: Dealing with Karens"
Episode Synopsis
Have you ever been driven crazy by picky customers?
Accompanied by the increasing emphasis on personalised services, we are bound to encounter demanding guests in the hospitality industry. How could we adjust our mentality to better satisfy our clients' needs? We invited Jua, Mairah and Kristy, three EHL students who recently completed F&B internships in different countries, to share their experiences and insights with you. Hope you enjoy this episode!
Accompanied by the increasing emphasis on personalised services, we are bound to encounter demanding guests in the hospitality industry. How could we adjust our mentality to better satisfy our clients' needs? We invited Jua, Mairah and Kristy, three EHL students who recently completed F&B internships in different countries, to share their experiences and insights with you. Hope you enjoy this episode!
More episodes of the podcast Your Hospitality Squeeze
Special Episode: Future Talents in Hospitality - In Collaboration with Aethos Consulting Group
16/04/2022
Episode 7: Blueprint of a Summit delegate
04/03/2022
Episode 5: My body, My Sanctuary
03/02/2022
Episode 4: Not Your Regular Hospitality
10/01/2022
Episode 2: Silver Linings
31/10/2021
Episode 1: Désolé... english?
17/10/2021
Episode 0: Introduction
15/10/2021
In God we trust