Your Call is Very Important to Us

Your Call is Very Important to Us

Por: Tom Brannen and Vic Cooper
With all of the advancements in technology, why is customer service getting worse instead of better? That is the key question “Your Call is Very Important to Us” seeks to answer. Please subscribe to the podcast on the platform of your choice. You can also visit our YouTube channel at: https://www.youtube.com/@yourcallis. Do you have a customer service fail you'd like to share? Would you be interested in sponsoring an episode? Want to just reach out and provide some feedback? Feel free to drop us an email at [email protected]. Thanks for joining us and be sure to spread the word!
8 episodios disponibles

Latest episodes of the podcast Your Call is Very Important to Us

Ep: 8 - “The Ensh!ttification of Everything: Why Customer Service Still Sucks” 06/01/2025
Ep: 7 - Revolutionizing Public Service: How AI is Transforming the Citizen Experience 09/12/2024
Ep: 6 - The Future of AI in CX: Letting AI Drive 08/10/2024
Ep:5 What are some of the most common CX mistakes? 10/04/2024
Ep:4 Why are we so excited about Enterprise Connect 2023? 16/03/2023
Ep: 3 Why is leadership so critical to CX? - Interview with Brad Cleveland 09/01/2023
Ep:2 What's the difference between good chat vs. bad chat? 09/01/2023
Ep:1 Why does customer service still suck? 06/01/2023
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