Listen "How digital platforms enable support"
Episode Synopsis
What does it take to build a digital platform that empowers older Australians and people with disability to choose their own support workers? In this episode, Coral speaks with Emma Clark, CFO and COO of Attain Healthtech, about the evolution of Mable and HomeMade, two platforms reshaping how care is delivered across Australia. As Support at Home rolls out, digital platforms like Mable are stepping into a newly defined regulatory space. Emma explains what this means for providers, support workers, and consumers, and how Mable is adapting to meet new obligations around worker screening, training, and incident reporting. Coral and Emma also explore the impact of these platforms in rural and remote communities, where access to care has long been a challenge and where local partnerships are now creating real economic and social change. In this episode: The personal story behind Mable’s founding Why choice, control, and continuity matter in home careThe impact of the new Aged Care Act on digital platformsThe three provider categories under Support at HomeWhat obligations digital labour platforms now carryThe rollout of NDIS worker screening across aged careMable’s Learning Hub and the five new competency modulesHow HomeMade supports self-managed clients with low-cost, high-value careThe launch of HomeMade’s fully managed product with fixed hourly pricingHow technology and human-led processes combine to ensure safety and qualityUse of analytics to monitor wellbeing and spending trendsMable’s Community Partnerships model for rural and remote townsWhat’s next for Mable and Homemade as Support at Home continues to roll outConnect with Emma Clark: LinkedInAttain HealthtechConnect with Coral Wilkinson: Instagram LinkedIn Follow See Me Aged Care Navigators:See Me ACN websiteFacebook Instagram More about Your Aged Care Compass podcast: Do you support an older loved one at home and you're ready to give up because it’s just too hard? Your Aged Care Compass is for you.We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is the client care manager for our business. Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. When we eventually needed extra support, we achieved this because we know Australia’s aged care system so well. We knew what programs could assist us and our...
More episodes of the podcast Your Aged Care Compass
Communication and swallowing in older people
23/12/2025
Healthy feet support healthy ageing
16/12/2025
Dental care for older people
09/12/2025
Pharmacists as partners in healthy ageing
02/12/2025
Support at Home Q&A with Paul Sadler
11/11/2025
OT driving assessments explained
28/10/2025
Hold on to independence with hand therapy
21/10/2025
Occupational therapy in rural Australia
14/10/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.