🚀 How to build Virtual Customer Engagement Skills

18/03/2021 9 min

Listen "🚀 How to build Virtual Customer Engagement Skills"

Episode Synopsis

Here are: 6 Strategies to build Virtual Customer Engagement Skills:

Know your customers
Know there are humans on the other side
How much you care is way more important than how much you know
Your knowledge should be used to demonstrate you care foremost 
Build skills to convey your knowledge with simple emotional stories
Work on improving your own emotional Intelligence. Read - Working With Emotional Intelligence with Daniel Goleman