In conversation with Chris Hood, Ex Google - Head of Digital Strategy & Innovation, all the way from Lake forest, USA

Chris Hood, a distinguished keynote speaker, strategist, and author, has become a pivotal thought leader in integrating customer success with digital strategy. With over 30 years of experience in business development, Chris has built a reputation for fostering customer-centric cultures. He is the author of ‘Customer Transformation,’ offering deep insights into aligning businesses with evolving customer needs. In 2024, he was recognized as one of the Top 30 Customer Experience Gurus by Global Gurus. His expertise is rooted in his tenure at Google, leading digital strategy initiatives, and his pioneering work in storytelling technologies at major companies like Fox, Disney, Universal, and Electronic Arts. Currently, Chris is advancing his impact by helping small and medium businesses transform through his fractional CxO practice, where he advises in AI, Marketing, CX and Gaming. Additionally, he teaches at Southern New Hampshire University, emphasizing the intersection of business strategies and technology for customer-centric success.

The episode revolves around mainly on Deep Seek and What's happening in AI space, Marketing hype of AI, How you can leverage AI? Potential drawbacks and next opportunities, Will AI replace jobs? And what steps you need to take? His books, AI capabilities and where it's heading, AI Agents vs Agentic AI, Automation vs Autonomous, His experience at Google, DeepSeek Privacy Concerns and many more. Catch all of these and many more in today's episode

#deepseek #ai #startup #tech #business #xploversepodcast #xploverse #atiftariq #podcast

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