Regardless of our feelings about e-mail, chat and instant messaging, how we use these tools impacts how we are perceived by others particularly in remote work situations. This episode of Work Matters features Joe Freed the founder of Cultivate, a company focused on improving the quality of electronic communication. Joe shares insights from research using advanced analytics to understand how timing, frequency and content of e-mail and other electronic communication affects our work relationships. Joe also tells us on whether using emojis at work is good or bad!

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