Rachel and Marcus dive deep into their firm's evolution of time tracking and practice management, from old-school stamps to modern software solutions. Despite moving beyond billable hour pricing, they discuss how they leverage time data for capacity planning, pricing decisions, and firm valuation, Rachel and Marcus offer practical insights on implementing and refining time tracking processes, balancing efficiency with data-driven decision making in a virtual environment.Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaFor more information about GRIP, visit: https://collective.cpa/gripLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome to Who's Really the Boss

(02:35) - Family Updates

(07:08) - Beyond the Billable Hour

(08:48) - Importance of Tracking Time

(12:45) - Capacity Planning and Efficiency

(23:20) - Increasing Capacity

(26:10) - Team Structure and Specialization

(28:03) - Software Evolution in DBA

(32:30) - Invoicing Practices and Client Management

(41:53) - Balancing Technology and Manual Processes

(51:36) - Optimizing Team Capacity and Efficiency

(55:09) - The Value of Excess Capacity in M&A

(56:47) - Conclusion and Final Thoughts

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