Here Rach addresses financial challenges faced by auto repair businesses, advising against overdrafts and suggesting practical steps for financial restructuring. She delves into freezing your finances and discusses how this can help you. The conversation highlights the importance of community engagement and ongoing support for workshop owners. Rachel also discuss the critical role of service advisors in auto repair shops, emphasizing the need for professional training and customer relationship management.  Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.

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