Aqeel Shahid is the Vice President of Global Strategic Partners at Vonage, a company that delivers communication devices and platforms to businesses. In his role, he works with and supports key strategic channel partners and distributors globally to develop and implement a successful distribution channel. With over 20 years of experience building sales channels and programs for business cloud solutions, Aqeel maximizes sales volumes through relationship building, coaching, planning, negotiating favorable deals, and securing strategic alliances. In this episode… As technology continues to evolve, businesses face new challenges in communication and culture. Executives must adapt their leadership style to reflect this change. Yet, studies show that only 47% of managers are prepared for this future role. So, how can you conform to business needs and foster engagement? Leadership expert Aqeel Shahid maintains the value of leading with empathy to promote effective communication. Validating your team and customers' demands encourages transparency, streamlines operations, and builds a thriving company culture. When solving customer challenges, it's also necessary to build relationships and understand their business environment to generate trust and create beneficial solutions. In today's episode of What The Teck?, Rolando Rosas and Dave Kelly interview Aqeel Shahid, Vice President of Global Strategic Partners at Vonage, to talk about inspiring success in developing workplace cultures. Aqeel shares how remote work improves talent acquisition, the importance of leading with empathy, and strategies for building customer relationships.

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