The Gift of a Complaint

14/12/2022 24 min Temporada 3 Episodio 88
The Gift of a Complaint

Listen "The Gift of a Complaint"

Episode Synopsis

Have you ever received a complaint from a client? Were you able to turn a client’s negative experience into something positive for growth? In this episode, Janelle Barlow joins Tom to discuss how we build systems that can grow from complaints to ensure that clients receive the ultimate service experience. Learn more about your ad choices. Visit megaphone.fm/adchoices