Listen "Episode 4: Client Experience ON PURPOSE. A guide for the process."
Episode Synopsis
In this episode of Wealth on Purpose, Hosts Brian Diffily and Brian Hartmann are joined by Julie Turk, Client Experience Specialist at Granite Bridge Wealth.
They discuss how photo albums mean just as much to us as financial statements do when we plan for our clients' futures. Our team goes deep on what we believe clients should personally expect from a financial planning experience.
Key Topics:
The journey to becoming a dedicated client experience specialist
The importance of personal touch in client interactions
Leveraging stories to enhance client relationships
The impact of face-to-face meetings on long-term client engagement
Strategies for making financial planning a comfortable and reassuring experience for clients
The role of effective communication in building trust and understanding with clients
Ensuring clients feel heard, valued, and confident in their financial planning journey
Connect with us:
Julie Turk
Brian Diffily
Brian Hartmann, CFP®
Visit our website:
Granite Bridge Wealth
They discuss how photo albums mean just as much to us as financial statements do when we plan for our clients' futures. Our team goes deep on what we believe clients should personally expect from a financial planning experience.
Key Topics:
The journey to becoming a dedicated client experience specialist
The importance of personal touch in client interactions
Leveraging stories to enhance client relationships
The impact of face-to-face meetings on long-term client engagement
Strategies for making financial planning a comfortable and reassuring experience for clients
The role of effective communication in building trust and understanding with clients
Ensuring clients feel heard, valued, and confident in their financial planning journey
Connect with us:
Julie Turk
Brian Diffily
Brian Hartmann, CFP®
Visit our website:
Granite Bridge Wealth
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