ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Built to Serve: Stuart Dalziel on Teams That Win with Customers"
Episode Synopsis
Customer-centric companies are laser-focused on providing great experiences for their customers. For Stuart Dalziel, teams play a pivotal role in bringing experiences that create ease in customers' lives.Using examples from café chains to high-end hotels, Stuart breaks down how teams share knowledge, roles, and responsibilities, in service of the Peter Drucker axiom: "The purpose of business is to create and keep a customer".LinksSquadify
More episodes of the podcast We Not Me
The three things holding back teams today
24/10/2025
The business case for social mobility
19/09/2025
How do we make AI more inclusive?
08/08/2025
Being respected beats being liked
25/07/2025
“Best Places to Work” and other half truths
11/07/2025
The surprising science of hybrid working
13/06/2025
In God we trust