The Hospitality Wheel: A New Blueprint for Leadership in Construction

Walls & Ceilings 'If Walls Could Talk'
30/06/2025 26 min

Listen "The Hospitality Wheel: A New Blueprint for Leadership in Construction"

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Episode Synopsis


Billy Downs, president of Ford’s Garage, shares how his people-first leadership philosophy, rooted in his “Hospitality Wheel” concept, continues to drive business success and meaningful customer experiences.

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