It’s not only Loyalty, It’s total Customer Behavior

19/08/2022 8 min Episodio 57
It’s not only Loyalty, It’s total Customer Behavior

Listen "It’s not only Loyalty, It’s total Customer Behavior"

Episode Synopsis

Contrary to popular beliefs, loyalty is not just all about rewards and loyalty per se, it's something more. Let's dive into why Loyalty programs are actually more about Customer Behavior than just simple rewards and retention.  A special episode with Manav Fernandez, from QBF Consulting.  www.qbfconsulting.com

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