In the Voice First AI podcast, hosted by Michael, the challenging issue of maintaining 24/7 availability in the modern pet care industry is discussed. The podcast delves into the importance of answering client calls instantly to build trust and stay competitive in the industry, while highlighting the substantial cost of unanswered calls to the business, the clients, and the operations. With these challenges in mind, the podcast introduces the listeners to the Ai Pet Care Command Center™, an AI-driven assistant named Aiva that handles round-the-clock client interactions without replacing the human staff. Aiva’s benefits, from always-on support and smart resolution to seamless CRM integration and continuous optimization, are detailed. The financial advantages of integrating Aiva, including the potential gross monthly savings and the high ROI it brings, are also explained. Finally, the strategic benefits of the Ai Pet Care Command Center™, such as improved customer experience, trust building, and market leadership, are discussed.

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