The podcast episode on Voice First AI, hosted by Michael, revolves around a case study where Ava, an AI mechanism, saves a company from a challenging situation. A tumultuous day, marked by a heated conversation with a VIP client and a hapless junior agent, sees Ava intervene to regain control. Using its built-in mood meter, Ava senses the escalating tension and promptly alerts the CEO. The CEO then steps in to pacify the agitated client, leading to a sudden shift in the office environment from chaotic to celebratory. The episode effectively highlights the transformative potential of AI in managing business operations and crisis.

Ver todos los episodios