In this episode of the Value Coffee Talk podcast, hosts Thomas Pisello and April Morley engage with Murat Guvenc, a seasoned tech business leader, discussing the evolving landscape of sales, particularly in the cybersecurity sector. The trio explore the importance of maintaining human connections in sales, the necessity of articulating value in cybersecurity, and the role of empathy in building trust with customers. Murat shares insights on navigating competitive markets, the significance of innovation, and the value of partnerships and alliances. He emphasizes the need for high goals and passionate teams to drive success in business.TakeawaysSelling is fundamentally about connecting with humans.Social media democratizes access for smaller companies.Value communication is crucial in cybersecurity sales.Empathy is essential for understanding customer challenges.Navigating competition requires strategic market segmentation.Innovation can differentiate a company in a crowded market.Building partnerships is a long-term commitment.Setting high goals is necessary for growth.Passion in team members drives success.Understanding customer needs is key to product development.Sound Bites"Value is always important in cybersecurity.""For customer engagement success, the key word here is empathy. "Set your team goals high, reasonably high."Chapters00:00   The Human Element in Sales03:40   Understanding Value in Cybersecurity07:08   Empathy and Trust in Customer Relationships09:13   Navigating a Competitive Landscape13:52   Innovating in a Crowded Market16:02   Building Partnerships and Alliances18:52   Setting High Goals and Team Passion

Ver todos los episodios