In this episode 7 of your #upYourConfidence Podcast with your host Lisette Zounon, we will dive into what is the essence of coaching.

The first job of the coach is Listening, then ask questions.
So let's talk about Listening to a bit, one of my favorite topics.  When We talk about listening, it seems such an easy thing, but most of us have challenges being a good listener, being an active listener. The first duty of love is to Listen. Listening is actually a learner skill. It can be thought to believe it or. When I listen, I pay attention to all the cues; you have to be fully present. It takes confidence to listen to others fully with no judgment, grasp their viewpoints and opinions. There are nine techniques for Listening :

Like to Listen - Be a good listener
Ignore Distractions, Listen with your eyes and with your ears, be intentional
SUmmarise what the speaker is saying: it is important to repeat what is said
TAme your emotions- Control your emotions based on what you heard
Eliminate Hasty judgments:  fact Vs. opinion, avoid by Passing.
Never interrupt: When we disagree mentally with the speakers.
Inspire Openness: Make the speaker feel like you agree, inspire them to hear them.
Acknowledge the need to listen
Generate Conclusions: Now decide to signal that it is your turn to speak.

There is a difference between coaching and mentoring. In terms of coaching, there are so many models, I use one that adapts to the situation, but I find the GROW model to work for personal coaching: Here are the details on the GROW model:

Goal: set SMART goals

Reality: understand the importance of identifying the gap between the current situation and the goal. define the reality


Understand current obstacles, past behaviors blocking success

Determine difficulty and challenge

Define threats to success



Options and Opportunities - encourage creative thinking.


Address problem with a new perspective, new ideas

Creative thinking



The way forward: encourage to take actions


Support change and actions

Create momentum, excitement

Keep energy going

Reviewing and reflecting




So my essence of coaching is really asking transformational questions, powerful questions that provide clarity and solve problems.

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