Listen "Don’t Panic!"
Episode Synopsis
How will financial services survive the next financial crisis or scandal? It’s the series finale, and have we got a finale for you. In this episode, we’re joined by legendary crisis communications expert Donald Steel, who gets upfront with financial adviser Emmanuel Asuquo about how financial services can hold on to their bank of trust and their reputations when the worst hits. Tune in to hear Donald’s fascinating crisis management tales from his days at the BBC, why he thinks de-banking Nigel Farage was a massive mistake and why it’s good to have a bit of grey hair on your team when you’re dealing with a crisis. This episode is full of gems to help you stay cool and calm in a crisis because, as Donald says, there’s nothing that can happen to you that you can’t predict and prepare for.See omnystudio.com/listener for privacy information.
More episodes of the podcast Upfront
Wake Up Call
16/10/2024
CX Appeal
02/10/2024
Go Big or Go Home
18/09/2024
Change the Subject
04/09/2024
Do You Mind?
21/08/2024
Shift Happens
07/08/2024
It’s Not Fair
24/07/2024
It’s Showtime!
10/07/2024
Suits You
26/06/2024
Upfront Series 3 Trailer
12/06/2024
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.