Abraham Lloyd talks with Oleg Sapishchuk and Peter Schmalfeldt about Salesforce Commerce Cloud (SFCC) Customer 360 and what it means for developers, technical leads, and architects.WATCH THIS EPISODE ON YOUTUBE▬ Content ▬▬▬▬▬▬▬▬▬▬00:00 - Intro00:50 - Abraham, can you introduce yourself?01:55 - What do you think about Customer 360?06:45 - Single Customer Profile vs. Single Customer View?12:16 - Challenges of Customer Experiences with Different Profiles21:08 - Challenges for Businesses23:32 - What does Customer 360 mean for different roles?31:17 - What does Customer 360 solve?36:33 - Oleg's Favorite Features38:59 - Abraham's Shoutouts41:15 - Challenge of Onboarding Complex Products48:38 - Challenge of Solving Everyone's Problems52:05 - What is your Message to the Community?▬ Guest ▬▬▬▬▬▬▬▬▬▬▬ Abraham Lloyd› LinkedIn› Website▬ Hosts ▬▬▬▬▬▬▬▬▬▬▬Oleg Sapishchuk› Twitter› LinkedIn› Github› WebsitePeter Schmalfeldt› Website› Work▬ About ▬▬▬▬▬▬▬▬▬▬▬Welcome to the Unofficial Salesforce Commerce Cloud Podcast. We created this Podcast to give everyone access to each other to share ideas and help one another. It also offers members a place to discuss, listen and watch Salesforce B2C Commerce Cloud in a free and open environment.› YouTube› Playlist

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