In this episode of Unjargoned, hosts Angie Shin and Dave Smith engage with Eric Gasser, VP of Information Systems and CIO at Wooster Community Hospital Health System. They discuss Eric's journey from nursing to healthcare informatics, the importance of community in healthcare, and the innovative workflows being implemented to enhance patient access and experience. Eric shares insights on order management, the challenges of healthcare payment systems, and the future goals for improving patient care. The conversation emphasizes the significance of relationships in healthcare and the need for continuous improvement in workflows to better serve patients.

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