Episode 78 - Elevate the customer experience by aligning presales and CS teams

06/11/2024 32 min

Listen "Episode 78 - Elevate the customer experience by aligning presales and CS teams"

Episode Synopsis

Susan Beal, Chief Customer Officer at Blue Yonder, joins us to discuss why presales teams need to think "beyond the sale" and work closely with CS to drive account growth, expansion, and ultimately a better client experience.