073: Getting to Know Clients Quickly

23/01/2016 57 min

Listen "073: Getting to Know Clients Quickly"

Episode Synopsis

Play Episode 73 Here







From the first contact we're learning things that will matter later in the session. The more we acknowledge that we're actually trying to get to know our client's quickly, the better we'll get at it. This episode includes some storytelling from the field in DR Congo where my ability to get to know my client quickly made all the difference.