You have one mouth and two ears, use them proportionately. I love this saying by Judge Judy. It is a quick reminder to ourselves that, yes, we are equipped to ‘listen’. What I have discovered as an executive coach to high-achievers, is that by effectively listening to others especially during contentious conversations, you can connect with the other person in a meaningful way, stick to the facts and avoid getting dragged into the triggering emotions of a difficult conversation. “Easy in concept yet difficult in execution” but one thing you’ll come to discover over time, is that it takes practice! Whether it is the presidential election, a contentious conversation with your boss, colleague, parent, friend, significant other, your ability to gain self-mastery of navigating difficult conversations is an essential skill in your pursuit of your executive ambitions. Enjoy today’s interview with Robyn Hatcher, a communications expert and author of Speaking Ovation Presentations, a sought-after keynote speaker, workshop facilitator, one-on-one coach and consultant and Founder/Owner of SpeakEtc. She’s also a certified Neuro-Linguistic Programming (NLP) practitioner and an Everything DiSC® partner. Coach Mo Knows Tip If you’re ready to get seen, get heard and get ahead, join Robyn’s exclusive Communication workout group! https://robyn-hatcher.mykajabi.com/communication-workout First 10 people to reach out to her will receive a 25% discount off of the annual membership. Email Robyn at [email protected] Robyn Hatcher on LinkedIn: https://www.linkedin.com/in/robynhatcher Coaching Question: What is your plan for gaining clarity of your communications style and understanding your communications ‘need’ as identified by Robyn in today’s podcast? Inspiration: "Seek first to understand, then to be understood". By Stephen Covey's Seven Habits of Highly Effective People,

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