Think you know your processes? Think again. In this episode, we explore how Object-Centric Process Mining (OCPM) shifts the view from simple process snapshots to a fuller picture of how things really work. With a real-world example from BMW, we take a behind-the-scenes look at how BMW uses OCPM to rethink their customer journey.Featuring Wil van der Aalst (Celonis), Julia März (PwC), Julian Fischer (McKinsey), and Patrick Lechner (BMW).-- About the Show -- Trust the Process is the show where process pioneers reveal the science, stories and secrets to make processes work - so you can, too.Hosted by Angela-Sophia Gebert from the Celonis Academic Alliance, it's the podcast that demystifies the world of Process Mining and Process Intelligence. -- About Celonis -- Celonis makes processes work for people, companies, and the planet.Since 2011, Celonis has helped 1,000+ of the world’s largest companies to realize value across the top, bottom, and green line.Because when processes work, everything works.

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