Listen "Trust and the Trojan Horse: Using thought leadership to convince internal influencers - with Annie Dunleavy of Edelman"
Episode Synopsis
In this episode of the 'Trust & Influence in B2B' podcast, host Joel Harrison speaks with Annie Dunleavy, EVP of Content Strategy at Edelman, about the critical role of internal influencers in B2B purchasing decisions. They explore Edelman's latest research revealing that over 40% of B2B deals stall due to internal misalignment, and how thought leadership can serve as a "Trojan horse" to reach hidden stakeholders who hold 50% of decision-making power but rarely interact with sales teams. Annie shares insights on why internal influencers prefer provocative content over validation, how quality thought leadership outperforms traditional marketing materials, and practical strategies for B2B marketers to engage these otherwise inaccessible audiences. Join them as they discuss the evolving complexity of B2B buyer groups and the future of thought leadership strategy.Takeaways:🎯 Hidden buyers hold 50% of decision-making power but are often overlooked by marketing efforts📊 Internal influencers consume just as much thought leadership as formal decision makers (64% vs 63%)🧠 86% of internal influencers want provocative ideas that challenge assumptions rather than validate existing thinking🔓 95% say strong thought leadership makes them more receptive to future sales outreach💪 71% view thought leadership as more effective than traditional marketing materials for demonstrating vendor capabilities🤝 79% of internal influencers are more likely to champion RFP proposals from companies with strong thought leadership🎨 60% of internal influencers prefer unique formats compared to 51% for target buyers⚖️ 53% of both audiences agree that high-quality thought leadership matters more than brand recognition📈 41% of decision makers have been encouraged by C-suite executives to consider vendors based on their thought leadership🔄 Thought leadership creates internal virality, helping stakeholders advocate for vendors in closed-door conversationsChapters:00:00 - Introduction to Trust in B2B Marketing 01:32 - The Challenge of Internal Misalignment in B2B Deals 02:39 - Understanding Hidden Buyers vs Target Buyers 04:23 - Content Strategy for Internal Influencers 06:10 - Why Internal Influencers Want Provocative Content 08:58 - Thought Leadership as a Trojan Horse Strategy 12:09 - Building Credibility vs Traditional Marketing Materials 13:23 - Transforming Skeptics into Internal Advocates 15:10 - Creating Human-Accessible Content Formats 18:01 - Leveling the Playing Field for Challenger Brands 19:08 - C-Suite Influence and Top-Down Momentum 20:17 - Measuring Impact on Internal Influencers 25:28 - Three Key Recommendations for B2B Marketers 27:59 - The Future of Internal Influences and Buyer ComplexityResources Mentioned:🔎 The Jolt Effect by Matt Dixon - amazon.com/Jolt-Effect-Hard-Customers-Decide/dp/059308076X 🔎 LinkedIn and Bain Research on Buying Committees - business.linkedin.com 🔎 Edelman's 2025 B2B Thought Leadership Report - edelman.com Follow Annie Dunleavy:https://linkedin.com/in/anniedunleavy/Edelman - https://edelman.comFollow Joel Harrison:https://linkedin.com/in/joelharrison/B2B Marketing -
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