Education and nonprofit sectors are facing serious challenges when it comes to staffing and retention. Simply put: employees are exhausted, burnt out, and struggling to overcome the challenges posed by a global pandemic, sudden transition to online learning, and ever-increasing responsibilities. Many teachers have left the field entirely — and as absences and resignations pile up, the stress on current employees increases, creating a feedback loop that wreaks havoc on faculty well-being. Teachers and staff members want to regain control of their lives and get back to the communities they serve — and to do so, they’ll need supportive digital infrastructure.

In this episode of Transformation @ Work we’re looking at the short-staffing crisis in education and nonprofit, and asking the question: Can digital tools help educators achieve some much-needed peace of mind?

Key Insights
03:10: Key causes of the staffing crisis in the education and nonprofit sectors
04:45: How staffing shortages lead to a damaging loss of institutional knowledge
06:54: How a scant technology investments and a lack of effective backup plans exacerbated the current staffing crisis
07:44: The stressful cycle: how a lack of backup plans adds stress for teachers, which in turn adds to absences and resignations
09:32: How digital tools can be used to ensure staff coverage and put backup plans in place
12:08: Unique challenges in education and nonprofit when it comes to addressing employee burnout
13:34: Leveraging digital tools to identify pain points and stressors for employees to build a more supportive academic environment
16:22: How digital technology can help educators and nonprofits put the focus back on the communities they serve
22:42: How stakeholder feedback helps to build employee satisfaction

Guest Bios
April Bollwage, Senior Director of Education (Recruiting, Admissions, & International), Gerent
April brings over 20 years of education experience in both the private and non-profit sectors to her role at Gerent. She’s designed processes to support over 60 domestic learning centers and 650 colleges and universities, and has seen firsthand the way organizations can use Salesforce to help employees get back to what matters: helping the communities they serve.

Richard Carter
Director of Education (K-12), Gerent
Richard comes to Gerent with years of educational administration experience across all levels: from his primary experience as a middle school principal, to time spent in higher education institutions such as Rider and Princeton, to a year spent as an elementary school principal. His current focus is helping institutions use digitalized data to give their students the resources and personal connections they need to succeed.

Ver todos los episodios