Lori Henkel is currently the Global Response Executive for Bank of America, supporting employees, clients, and communities during times of crisis. She has 24+ years of influential leadership experience, 15+ years of global HR experience, and a passion for building new teams and functions from design to execution. In this episode, Lori talks about her role in supporting Bank of America’s stakeholders, especially during the pandemic. Listen in to learn the importance of creating a human connection with your employees and clients and supporting them at a personal level. You will also learn how to embrace and acknowledge change at the workplace whether positive and negative. Key Takeaways: How to support employees get better in their fields and get satisfaction in what they do How to lead locally for clients, community, and employees as a business How to embrace and acknowledge the positives and negatives of change in the work environment How to create a human connection with your employees and clients as a leader during the pandemic Learn how to give yourself permission to manage your priorities without guilt Find a small activity that will help you take care of your mental wellness www.TrailBlazersImpact.com 

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