Listen "Eliciting Information"
Episode Synopsis
How do you get useful information from people when the very act of asking might compromise the answer? Harry offers insights from a surprising source.Show notes:Confidential by John NolanClimbing the Ladder of Business Intelligence by James E. Cates, Sam S. Gill, and Natalie Zeituny Precision questioningEnlivenWork
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.