Listen "TP53 - Managing Your Digital Data Blueprint"
Episode Synopsis
This episode is made possible by our sponsors, Loyal, Influence Health, Binary Fountain & dotHealth.
For integrated hospitals and health systems, the simple task of managing your online location directories - whether through your website or on third-party listing sites - can be excruciatingly frustrating. From keeping up with manual updates to trying to develop a single source of truth, the process of keeping your digital data footprint up-to-date is challenging. In this episode, hosts Reed Smith and Chris Boyer discuss how organizations have been addressing this problem over the years and share best tips and practices to help digital marketers keep their listings as current as possible. We also interview Carrie Liken, head of healthcare at Yext, and she shares her experience on how hospitals are facing this challenging problem.
Mentions from the Show:
Fix Google Maps before patients start dying
Reputation.com: Make online business listings a priority of 2018
Moz.com: Why listing management is important
Yext.com
Carrie Liken on LinkedIn
Find Us Online:
Touchpoint podcast Twitter
Reed Smith Twitter
Chris Boyer Twitter
Chris Boyer website
Social Health Institute
Learn more about your ad choices. Visit megaphone.fm/adchoices
For integrated hospitals and health systems, the simple task of managing your online location directories - whether through your website or on third-party listing sites - can be excruciatingly frustrating. From keeping up with manual updates to trying to develop a single source of truth, the process of keeping your digital data footprint up-to-date is challenging. In this episode, hosts Reed Smith and Chris Boyer discuss how organizations have been addressing this problem over the years and share best tips and practices to help digital marketers keep their listings as current as possible. We also interview Carrie Liken, head of healthcare at Yext, and she shares her experience on how hospitals are facing this challenging problem.
Mentions from the Show:
Fix Google Maps before patients start dying
Reputation.com: Make online business listings a priority of 2018
Moz.com: Why listing management is important
Yext.com
Carrie Liken on LinkedIn
Find Us Online:
Touchpoint podcast Twitter
Reed Smith Twitter
Chris Boyer Twitter
Chris Boyer website
Social Health Institute
Learn more about your ad choices. Visit megaphone.fm/adchoices
More episodes of the podcast touch point podcast
TP468 - The 2025 Listener Choice Awards
31/12/2025
TP467: ICYMI: SEO is Like Golf Now
24/12/2025
TP463: The Three Course Leftovers Episode
26/11/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.