Digital professionals in health systems are aware of the importance of accessibility and usability, but often the two terms are used interchangeably. In this episode, hosts Reed Smith and Chris Boyer discuss the nuanced differences between the two terms, share recent trends on ADA non-compliance and even discuss how voice-first devices can be used to support accessibility. They are joined by Kris Rivenburgh, attorney and founder Accessible.org, in which he shares his experience with ADA Website compliance and web accessibility and how health systems can begin to address this important issue. 

Mentions from the Show:

4 Healthcare Companies Sued Over ADA Website Compliance (and Why it Matters!)


Accessibility, Usability, and Inclusion - from W3C

Smart Speakers & Web Accessibility: How Voice Technology is Helping Disabled People


Accessible.org 


The ADA Book - how to reduce your risk of an ADA Website Compliance lawsuit


Wordpress theme designed and developed by Kris to fully meet WCAG 2.0 AA.

Kris Rivenburgh’s Medium site

Kris Rivenburgh.com

Kris Rivenburgh on LinkedIn


Find Us Online: 

Touchpoint podcast Twitter

Reed Smith Twitter

Chris Boyer Twitter

Chris Boyer website

Social Health Institute


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