Online Marketplace Spring Uses AI to Improve CX

Total Retail Talks
18/09/2017 34 min

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Episode Synopsis

In episode 110 of Total Retail Talks, Gannon Hall, chief product officer at Spring, a mobile and online fashion retailer, discusses how the company is using artificial intelligence (AI) to improve its customers’ shopping experiences through more personalized merchandise recommendations. Learn how machine learning is helping Spring convert more visitors to its site and app.

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