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Listen "The Evolving Hotel Channel with Rachel Harris & Lisa Nelson"
Episode Synopsis
Rachel Harris is the Vice President of On-Premise in the United States at Beam-Suntory, and she is joined by the Senior National Account Manager for Hotels at Beam-Suntory USA, Lisa Nelson. In today’s conversation, they discuss where the hotel channel was before and during the pandemic and how it survived as the hardest hit sub-channel during COVID, along with what consumers can expect for the future of their hotel experiences.Today on Top Shelf Integrity:The impact of the pandemic on the hotel channelHow to support the unique demands of the hotel channelHow the customer experience of the hotel channel has changedThe future of the hotel channelFollow Beam Suntory:Website: beamsuntory.comInstagram: @beamsuntoryFollow Rachel:Instagram: @rachelsharris_ LinkedIn: Rachel HarrisThis show is produced by Soulfire Productions
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