In this episode of "Top 100 Business Stories and Life Lessons," host Lee Woodward explores Charles Tarbey's impactful journey through the eyes of Richard Hayden, the former Head of Education in Queensland for the Real Estate Institute (REIQ). While Charles is currently in Dubai, Richard shares firsthand experiences and insights into the transformative role Charles played in Australian real estate education. Richard recounts his extensive industry background, from his early days selling homes in London to his pivotal roles in various real estate training organisations. He highlighted Charles's unwavering commitment to education when training was not as accessible, recalling how Charles developed practical training materials that laid the groundwork for future generations. Throughout the conversation, Richard emphasises the importance of real-world application in training methods. He recalls Charles's innovative approach to real estate education, which included developing scripts and dialogues that focused on real-life scenarios for agents. They also discuss the "five laws of real estate," which established a framework for managing expectations and ensuring consistency in real estate practices.

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