Latest episodes of the podcast TLF Gems
Action Planning from Customer Insight
22/07/2025
TLF Conference 2024
08/10/2024
How To Make More Impact With Your Charts
10/09/2024
Construction Customer Insight
19/08/2024
B2B Sampling & Response Rates
14/05/2024
The Customer Experience Landscape 2024
16/02/2024
SDI Conference – Spark 23
28/11/2023
Does your research provide value for money?
12/10/2023
ChatGPT, AI & The Customer Experience
28/06/2023
The Customer Experience Landscape 2023
14/02/2023
The interview – Irina Poddubnaia
20/01/2023
The Interview – Albert Evans, Part 2
02/11/2022
Understanding customer loyalty
02/08/2022
How NPS is Used
24/06/2022
The Index of Consumer Sentiment
04/04/2022
The Customer Experience Landscape 2022
10/02/2022
The Disabled Customer Experience
19/01/2022
The Interview – Albert Evans
16/12/2021
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.