Discover how empathy is transforming leadership in senior living on this episode of Tips from Trestle. Host Aaron Fish welcomes Joseph Cope, “The Empathy Guy,” to break down the actionable CARGO Model for building genuine human connection and accountability in senior living communities. Learn the difference between empathy and sympathy, why empathy is a measurable business skill, and how leaders can foster a culture that improves retention, resident experience, and staff satisfaction. Packed with practical advice for culinary directors, executive directors, and all senior care professionals, this episode is your guide to creating a thriving, people-centered workplace in the evolving world of senior living food and hospitality.Click here for Joseph's CARGO Empathy FrameworkTips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT422 #seniorliving #seniorcare #assistedliving #eldercare #healthcare #caregiver #community #empathy #leadership #hospitality #compassion #aging #selfcare #caregiving #mentalhealth

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